Action plans
Findings, recommendations and assigned work
A shared workflow across Church Financial Health, Church Operational Readiness, People & Engagement and the Seven Principles Academy. Nothing is auto-executed: every action carries a human approval state.
Action register
Each row traces back to the evidence that produced it.
ACT-001 · S4 Cultivate Generosity Through Giving · Church Financial Health
Reactivate 138 lapsed contributor households
High severityIn progressRun a pastoral reactivation sequence segmented by lapse reason, beginning with paused recurring givers.
- Owner
- Stewardship Lead
- Coach
- Leland Rubin
- Due · milestone
- 2026-10-31 · Q4 stewardship
- Outcome measure
- Reactivate 40+ households; recurring share above 42%.
· First 60 outreach calls completed.
· Track results against the 41 already reactivated this quarter.
Attachments (placeholders): lapse-segments.csv (demo)
ACT-002 · S2 Build a Financial Reserve · Church Financial Health
Reduce operating runway risk to the 6-month reserve target
Critical severityApprovedAdopt a written reserve policy and a funding schedule tied to monthly surplus.
- Owner
- Finance Director
- Coach
- Leland Rubin
- Due · milestone
- 2026-11-15 · Board approval
- Outcome measure
- Reserve policy adopted; runway above 5 months by March.
· Board finance committee reviewed draft policy.
Attachments (placeholders): reserve-policy-draft.pdf (demo)
ACT-003 · Operational — Guest Follow-up · People & Engagement
Assign a follow-up owner to every first-time guest
High severityIn progressRoute check-in records to a named owner per service with a 48-hour standard.
- Owner
- Connections Director
- Coach
- Leland Rubin
- Due · milestone
- 2026-10-12 · October connection push
- Outcome measure
- 48-hour follow-up rate above 90%.
· Owner rotation drafted for all three services.
ACT-004 · S1 Build Financial Literacy · Seven Stewardship Principles — Build Financial Literacy
Close the offering-count segregation of duties gap
High severityCompleteRequire two unrelated counters and independent reconciliation review.
- Owner
- Church Administrator
- Coach
- Leland Rubin
- Due · milestone
- 2026-10-10 · Controls remediation
- Outcome measure
- 100% of counts two-person verified.
· Verified on three consecutive Sundays.
Attachments (placeholders): count-sheet-sample.pdf (demo)
ACT-005 · Operational — Guest Experience · Operational Readiness — Facilities
Complete accessibility audit at both campuses
Medium severityProposedEngage an accessibility reviewer and log every barrier with an owner.
- Owner
- Facilities Lead
- Coach
- Leland Rubin
- Due · milestone
- 2026-11-30 · Sunday experience plan
- Outcome measure
- Audit complete; all critical barriers assigned.
ACT-006 · S7 Give Generously · Seven Stewardship Principles — Give Generously
Consolidate 17 missions commitments into an aligned portfolio
Medium severityProposedScore every commitment and recommend continue, improve, expand or end.
- Owner
- Missions Pastor
- Coach
- Leland Rubin
- Due · milestone
- 2026-12-01 · FY27 budget
- Outcome measure
- Portfolio of 6-8 commitments with written agreements and outcome measures.
Evidence: Outreach inventory · $214,000 across 17 partnersConfidence: MediumPending leadership approvalACT-007 · S5 Invest in Future Ministry · Seven Stewardship Principles — Invest in Future Ministry
Publish the future ministry investment filter
High severityIn progressAdopt a five-question future-ministry investment filter and apply it to the next budget and calendar cycle.
- Owner
- Executive Pastor
- Coach
- Leland Rubin
- Due · milestone
- 2026-10-15 · FY27 planning
- Outcome measure
- Leader alignment above 80% on re-measurement.
· Draft filter circulated to the leadership team.
Attachments (placeholders): future-ministry-filter-draft.docx (demo)
ACT-OR-001 · S1 Build Financial Literacy · Church Operational Readiness — Accounting
Close the internal financial controls readiness gap
Critical severityIn progressAdopt a written internal-controls policy with two-person counts, dual authorization thresholds and an annual controls self-review reported to the board.
- Owner
- Church Administrator
- Coach
- Leland Rubin
- Due · milestone
- 2026-10-31 · Controls remediation
- Outcome measure
- 100% of counts two-person verified; policy adopted and self-review filed.
Evidence: Operational readiness topic · Internal Financial Controls scored 2 of 6 (33%)Confidence: MediumApproved by leadership· Two-person count rota drafted for both campuses.
Attachments (placeholders): controls-policy-draft.pdf (demo)
ACT-OR-002 · S2 Build a Financial Reserve · Church Operational Readiness — Accounting
Close the cash flow management readiness gap
Critical severityApprovedAdopt a written reserve policy with a funding schedule and maintain a rolling 13-week cash forecast reviewed monthly.
- Owner
- Finance Director
- Coach
- Leland Rubin
- Due · milestone
- 2026-11-15 · Board approval
- Outcome measure
- Reserve policy adopted; runway above five months; forecast reviewed monthly.
Evidence: Operational readiness topic · Cash Flow Management scored 2 of 4 (50%)Confidence: MediumApproved by leadership· Reserve policy shares the ACT-002 board milestone.
ACT-OR-003 · Operational — Technology governance · Church Operational Readiness — Information Technology
Close the it security measures readiness gap
Critical severityIn progressEnforce multi-factor authentication on all accounts, deploy managed endpoint protection, patch within 30 days and adopt a written incident response plan.
- Owner
- IT Coordinator
- Coach
- Leland Rubin
- Due · milestone
- 2026-11-30 · Security baseline
- Outcome measure
- MFA on 100% of accounts; endpoint protection on 100% of devices; incident plan adopted.
Evidence: Operational readiness topic · IT Security Measures scored 3 of 6 (50%)Confidence: MediumApproved by leadership· MFA enabled for finance staff; remaining accounts pending.
ACT-OR-004 · Operational — Technology governance · Church Operational Readiness — Information Technology
Close the data backup & recovery readiness gap
Critical severityProposedAutomate daily backups with an off-site immutable copy and perform a documented restore test at least annually.
- Owner
- IT Coordinator
- Coach
- Leland Rubin
- Due · milestone
- 2026-12-15 · Data resilience
- Outcome measure
- Daily automated backup with off-site copy and one successful documented restore test.
Evidence: Operational readiness topic · Data Backup & Recovery scored 2 of 5 (40%)Confidence: MediumPending leadership approvalACT-OR-005 · Operational — Technology governance · Church Operational Readiness — Information Technology
Close the email security readiness gap
High severityProposedPublish and enforce SPF, DKIM and DMARC, enable external-sender warnings, and require a verbal wire-verification rule.
- Owner
- IT Coordinator
- Coach
- Leland Rubin
- Due · milestone
- 2026-11-30 · Security baseline
- Outcome measure
- DMARC enforced; external warnings on; phishing training completed by 100% of staff.
Evidence: Operational readiness topic · Email Security scored 1 of 2 (50%)Confidence: MediumPending leadership approvalACT-OR-006 · Operational — Human Resources · Church Operational Readiness — Human Resources
Close the hr policies documentation readiness gap
High severityProposedConsolidate and date-stamp all HR policies, obtain an annual legal review, and collect signed acknowledgments from every worker.
- Owner
- Church Administrator
- Coach
- Leland Rubin
- Due · milestone
- 2027-01-15 · HR foundation
- Outcome measure
- Complete policy set reviewed within 12 months; 100% acknowledgments on file.
Evidence: Operational readiness topic · HR Policies Documentation scored 2 of 5 (40%)Confidence: MediumPending leadership approvalACT-OR-007 · Operational — Human Resources · Church Operational Readiness — Human Resources
Close the employee training & development readiness gap
High severityIn progressDefine required annual training by role — safeguarding, controls, privacy — and track completion to 100%.
- Owner
- Church Administrator
- Coach
- Leland Rubin
- Due · milestone
- 2026-12-31 · Required training cycle
- Outcome measure
- 100% completion of required training recorded per person.
Evidence: Operational readiness topic · Employee Training & Development scored 2 of 4 (50%)Confidence: MediumCoach approved· Safeguarding training scheduled for October.
ACT-OR-008 · Operational — Data governance · Church Operational Readiness — Information Technology
Close the data privacy & protection readiness gap
High severityProposedPublish a privacy notice, complete a data inventory with a retention schedule, and enforce role-based access to giving and pastoral records.
- Owner
- Church Administrator
- Coach
- Leland Rubin
- Due · milestone
- 2027-01-15 · Privacy foundation
- Outcome measure
- Privacy notice published; inventory and retention schedule adopted; access matrix enforced.
Evidence: Operational readiness topic · Data Privacy & Protection scored 2 of 4 (50%)Confidence: MediumPending leadership approvalACT-OR-009 · Operational — Technology governance · Church Operational Readiness — Information Technology
Close the network security readiness gap
High severityProposedSeparate guest wifi from staff and finance networks, keep firewall firmware current, and review remote access quarterly.
- Owner
- IT Coordinator
- Coach
- Leland Rubin
- Due · milestone
- 2026-12-31 · Network hardening
- Outcome measure
- Guest traffic isolated; firmware current; remote-access review documented quarterly.
Evidence: Operational readiness topic · Network Security scored 3 of 5 (60%)Confidence: MediumPending leadership approvalACT-OR-010 · S1 Build Financial Literacy · Church Operational Readiness — Accounting
Close the audited financial statements readiness gap
High severityProposedEngage an independent firm for an annual audit or review, publish a year-end close calendar, and track management-letter items to closure.
- Owner
- Finance Director
- Coach
- Leland Rubin
- Due · milestone
- 2027-02-28 · FY27 assurance cycle
- Outcome measure
- Independent report issued within 120 days of year end with zero material weaknesses.
Evidence: Operational readiness topic · Audited Financial Statements scored 3 of 6 (50%)Confidence: HighPending leadership approval
Workflow states
The same lifecycle applies to every finding, wherever it originated.
- Step 1
Proposed
- Step 2
Approved
- Step 3
In progress
- Step 4
Blocked
- Step 5
Complete
- Step 6
Verified